Management Team


Esa Paltanen

General Manager

Esa Joined the Wyndham family as the General Manager of Carriage Hills and Carriage Ridge Resorts on January 11, 2016. He is a native of Finland and immigrated to Canada as a teenager in 1978 with his entire family.

Esa is a Graduate of the Hotel Management Program from George Brown College in Toronto. His hospitality career spans over 30 years, including full service hotel operations, Banquet and Food and Beverage Management Operations, opening and sales experience in progressive leadership positions with Canadian Pacific Hotels, Fairmont Hotels and Delta Hotels and Resorts. For the past 12 years he has been a Hotel General Manager with Delta Muskoka Resorts at Grandview Resort In Huntsville and most recently as the General Manager of ClubLink Corporation's Sherwood Inn Resort in Port Carling transitioning it into a Landmark Boutique Resort as Muskoka's premier exclusive use wedding location and a culinary destination with Wine Spectator award winning wine cellar.

Esa looks forward to engaging with his resort colleagues to deliver Consistent, Responsive and Respectful service and a great guest experience to all of the owners as well as guests of both resorts.

Esa has lived in the North end of Barrie with his wife Marianna and two children Erik and Melissa since 2013 and outside of work enjoys golf, skiing, culinary and wine events and international travel as well as being his daughter's "horse groom" at a barn in Warminster , Oro- Medonte and at her Trillium Circuit equestrian shows throughout the year.

Sushanto Shenai

Sushanto Shenai

Assistant General Manager

With a Bachelor of Business degree in hand, Sushanto has been passionately engaged in the hospitality industry for the past 20 years. His hospitality journey started in India in 1996 and has since lived and travelled for work in Australia, USA and the Caribbean Islands. Sushanto and his family moved to Canada as they wanted to enjoy a quality family lifestyle and what better place than Canada.

Having worked with the JW Marriott from 2010 to 2015, Sushanto joined the Wyndham family in September of 2015 as the Asstistant Resort Manager. Sushanto and his family reside in Bracebridge and love what Muskoka has to offer. During his personal time, Sushanto loves spending time with his family (which includes their 2 dogs), discovering great places to eat and exploring Canada.

Virginia Hutchinson Dean

Virginia Hutchinson-Dean

Guest Services Manager

Virginia was born in Kent, England and immigrated to Canada with her family as a young girl. She grew up in the GTA and spent many years living in Georgetown, ON. Virginia moved to Horseshoe Valley in 2015, at which time she joined the Wyndham family. She brings over 20 years’ Customer Service Management experience working in several diverse industry sectors including Pharmaceutical; Public Utilities and Sales Force Mobile Solutions Management.

In her personal time, Virginia enjoys spending time with her family (including 2 dogs), gardening, cooking and most outdoor activities. She also enjoys home renovation and beautification projects.

Virginia and her team look forward to ensuring they provide a great guest experience for all visitors to both resorts.

Katie Peach

Katie Peach

Executive Housekeeping Manager

Katie grew up on Georgian Bay in Midland Ontario. Graduating from Hotel & Resort Administration, Katie has over 15 years of experience in the hospitality industry. She has experience with resorts, convention hotels, corporate hotels and airport properties. Katie along with the guest services team will strive to provide a flawless experience for all of our owners and guests that visit both properties.

Katie's favorite season is summer, she spends her time on the beach, boating and enjoying the heat. Katie enjoys walking and staying active.

Pat Harrison

Pat Harrison

Accounting Manager

Pat started with Carriage Hills Resort Corp in October 1996, prior to the opening of the Preview Centre at Horseshoe Resort, as a Financial Clerk. As sales increased and the Accounting Department required expanding she became Accounting Manager.

Pat assumed responsibility for the accounting of Mountainside Resort Sales & Marketing in 2006 and became Canadian Regional Accounting Manager. When Shell Vacations closed down their sales centre in Horseshoe Valley in 2009, she was transferred to Carriage Hills Hospitality Inc as Accounting Manager.

Prior to 1996 Pat spent 20 years in the Broadcasting Industry and 5 years with the Ministry of Natural Resources. Pat and her husband Tom have lived in the Horseshoe Valley area for 35 years.